troubleshooting
Common Issues
Solutions for the most common ComfyUI installation and runtime problems.
Installation Issues
"CUDA is not available" or "Torch not compiled with CUDA"
Cause: PyTorch was installed without CUDA support, or the CUDA version doesn't match your NVIDIA driver.
Fix:
- Check your NVIDIA driver version: run
nvidia-smiin Command Prompt - Reinstall PyTorch with the correct CUDA version:
pip uninstall torch torchvision torchaudio
pip install torch torchvision torchaudio --extra-index-url https://download.pytorch.org/whl/cu126
- If you're using the portable package, make sure you downloaded the NVIDIA version and are running
run_nvidia_gpu.bat
ComfyUI Desktop shows "Unsupported device"
Cause: ComfyUI Desktop on Windows requires an NVIDIA GPU with CUDA. AMD and Intel GPUs are not supported in the Desktop version.
Fix: Use the Portable Package or Manual Install instead.
Installer or app blocked by antivirus
Cause: Windows Defender or third-party antivirus flagging ComfyUI as suspicious.
Fix:
- Add ComfyUI's install directory to your antivirus exception list
- For Windows Defender: Settings → Privacy & Security → Virus & Threat Protection → Manage Settings → Exclusions
- Re-download and try again
7-Zip extraction fails
Cause: The downloaded file is blocked by Windows or the path is too long.
Fix:
- Right-click the
.7zfile → Properties → check Unblock → Apply - Extract to a short path like
D:\ComfyUIinstead of a deeply nested folder - Make sure you're using 7-Zip, not Windows built-in zip
"Permission denied" or package install failures
Cause: Running ComfyUI or its installer as Administrator, or installing to a system-protected folder.
Fix:
- Never run ComfyUI as Administrator — this causes Python package permission conflicts
- Do not install to
C:\Program Files,C:\Windows, orC:\root - Use a non-system path like
D:\ComfyUIorC:\Users\YourName\ComfyUI
Windows Long Path Limit
Cause: Windows has a default 260-character path limit. Deep folder structures in custom nodes can exceed this.
Fix: Enable long paths in Windows 10/11:
- Press
Win + R, typeregedit, press Enter - Navigate to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSystem - Set
LongPathsEnabledto1 - Restart your computer
Or run this in PowerShell (as Administrator):
New-ItemProperty -Path "HKLM:\SYSTEM\CurrentControlSet\Control\FileSystem" -Name "LongPathsEnabled" -Value 1 -PropertyType DWORD -Force
Runtime Issues
CUDA Out of Memory
Cause: Your GPU doesn't have enough VRAM for the model or resolution you're using. See System Requirements for VRAM guidance per model type.
Fix (try in order):
- Close other GPU applications (browsers, games, other AI tools)
- Reduce the image resolution (e.g., 512×512 instead of 1024×1024)
- Add
--lowvramflag to your launch command - Use GGUF quantized models (see Download Models)
- For video models: reduce frame count and resolution
Red Nodes in Workflow
Cause: The workflow uses custom nodes that you haven't installed.
Fix:
- Install ComfyUI Manager
- In Manager, click Install Missing Custom Nodes
- Restart ComfyUI
"No checkpoint found" / Empty model dropdown
Cause: No model files in the checkpoints folder, or files are in the wrong location.
Fix:
- Download a model (see Download Models)
- Place the
.safetensorsfile inComfyUI/models/checkpoints/ - Click Refresh in the model dropdown, or restart ComfyUI
Browser shows blank page or title only
Cause: Browser incompatibility.
Fix: Use the latest version of Google Chrome. Some browsers (especially older Edge or Firefox versions) may not render the ComfyUI interface correctly.
Generation is extremely slow
Cause: ComfyUI may be running on CPU instead of GPU.
Fix:
- Check the console output — it should show your GPU name on startup
- If using portable: make sure you're running
run_nvidia_gpu.bat, notrun_cpu.bat - If using manual install: verify PyTorch has CUDA support:
python -c "import torch; print(torch.cuda.is_available())"
Should print True. If it prints False, reinstall PyTorch with CUDA.
GPU-Specific Issues
RTX 50 Series (5070 Ti / 5080 / 5090)
See GPU Compatibility for the full driver-CUDA-PyTorch matrix. The RTX 50 series requires CUDA 12.8+ and specific PyTorch builds:
- Update your NVIDIA driver to the latest version
- Install PyTorch with CUDA 13.0:
pip install torch torchvision torchaudio --extra-index-url https://download.pytorch.org/whl/cu130
- For the portable package, use the latest release with CUDA 13.0 support
Common 50-series issues:
- SageAttention compilation errors — requires updated build tools
- Nunchaku plugin failures — check for 50-series compatible versions
xformerscrashes — use PyTorch's built-in attention (--use-pytorch-cross-attention)
AMD GPUs on Windows
See GPU Compatibility for full AMD support details. AMD support on Windows uses DirectML, which has limitations:
- Some custom nodes don't support DirectML
- Performance is lower than CUDA
- Use the portable package with
run_cpu.batand add--directmlflag
Network Issues
pip install hangs or times out
Cause: Network restrictions, firewall, or proxy blocking Python package downloads.
Fix:
- Try a mirror:
pip install -r requirements.txt -i https://pypi.tuna.tsinghua.edu.cn/simple
- If behind a proxy, configure pip:
pip install --proxy http://your-proxy:port -r requirements.txt
- In ComfyUI Desktop: change the mirror settings in the setup wizard
Git clone fails
Cause: GitHub is blocked or rate-limited in your region.
Fix: Use a mirror or download the ZIP directly from the GitHub release page.
Not Finding Your Issue?
Try the Troubleshooting Decision Tree for a systematic diagnosis approach. For complex multi-plugin environments, see Dependency Conflicts and Workflow Environment Setup.
Still Stuck?
If none of the above solutions work, you can book a remote fix session with our experts. We connect via screen share and diagnose your specific setup — most issues are resolved in under 30 minutes.
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